The proliferation of mobile devices has become ubiquitous across businesses of all sizes and industries. With employees relying on smartphones, tablets, and laptops to perform their daily tasks, the need for robust Mobile Device Management (MDM) solutions has never been more important. However, managing these devices and ensuring their security can be a daunting task for many organisations.

This is where Managed Service Providers (MSPs) step in as invaluable partners. MSPs offer expertise, resources, and specialised tools to efficiently manage and secure mobile devices, allowing businesses to focus on their core operations without worrying about device-related issues. In this blog post, we’ll delve into why partnering with an MSP to deliver MDM solutions, leveraging platforms like Microsoft Intune and VMware Workspace ONE, can bring immense benefits.

What is MDM, anyway?

MDM refers to the centralised management of mobile devices within an organisation and is a set of policies, tools, and technologies designed to manage, monitor, and secure mobile devices. It encompasses tasks like configuring devices, enforcing security policies, distributing apps, and monitoring device health. Essentially, MDM ensures that your fleet of smartphones and tablets operates smoothly while maintaining robust security.

The Complexity of MDM Solutions

Managing MDM solutions internally can be complex and resource-intensive for organisations, especially those without dedicated IT departments or sufficient expertise in mobility management. Challenges such as device diversity, operating system fragmentation, security vulnerabilities, and compliance requirements further complicate the process.

The Role of Managed Service Providers (MSPs)

MSPs specialise in providing comprehensive IT services, including MDM solutions, to businesses across various sectors. By partnering with an MSP, organisations leverage their expertise and infrastructure to streamline the management of a range of IT services, including mobile devices.

Here’s how MSPs add value:

1. Expertise and Experience: As MSPs, we have specialised knowledge and experience in deploying and managing MDM solutions. We stay updated with the latest trends, best practices, and security protocols to ensure optimal device performance and protection.
2. Scalability: MSPs offer scalable solutions that can adapt to the changing needs and size of your organisation. Whether you’re a small startup or a large enterprise, MSPs, such as BluBiz Solutions, can tailor their services to accommodate your requirements.
3. Cost-Effectiveness: Outsourcing MDM to an MSP can be more cost-effective than hiring and training an in-house IT team. MSPs operate on a subscription-based model, allowing businesses to pay for only the services they need, without the overhead costs associated with maintaining internal infrastructure.
4. Security, Security, Security: Data breaches are nightmares that keep CEOs awake at night. MDM from an MSP acts as your digital fortress. We enforce encryption, strong passwords, and remote wipe capabilities. Lost your phone? No worries – the MSP can lock it down or erase sensitive data remotely. With cyber threats evolving daily, having experts on your side is non-negotiable.
5. 24/7 Monitoring and Support: As an MSP, we provide round-the-clock monitoring and support for mobile devices, ensuring continuous uptime and rapid response to any issues or security threats. This proactive approach minimises downtime and enhances productivity.

Leveraging Intune and Workspace ONE

Two leading MDM solutions in the market are Microsoft Intune and VMware Workspace ONE. These platforms offer a wide range of features for device management, application delivery, security enforcement, and compliance monitoring. MSPs can leverage these platforms to deliver tailored MDM solutions that meet the specific needs of their clients. Here’s a brief introduction to both, and we’ll delve further into these options in subsequent blogs.

• Microsoft Intune: Integrated with Microsoft’s ecosystem, Intune offers seamless management of Windows, iOS, and Android devices. It provides features such as device enrolment, application management, conditional access policies, and data protection capabilities.
• VMware Workspace ONE: Workspace ONE is a comprehensive digital workspace platform that combines MDM, unified endpoint management (UEM), and identity management capabilities. It enables secure access to corporate resources from any device, anywhere, while maintaining compliance and user productivity.

Partnering for Success: How can we help?

Partnering with an MSP to deliver MDM solutions is a strategic decision that can yield numerous benefits for your organisation. By leveraging platforms like Microsoft Intune and VMware Workspace ONE, MSPs can help streamline device management, enhance security, and improve overall productivity.

BluBiz Solutions is a Telstra partner for mobility with access to Telstra’s full suite of mobility tools and products. Combine this with our 24/7 managed services, and we can offer your business the best fit mobile phone solution for you, guaranteeing coverage with Australia’s top mobility provider. At BluBiz Solutions, to best deliver and manage any app on any device for you, we utilise MDM platforms such as Microsoft Intune and Workspace ONE.

If you’re looking to optimise your mobile device management strategy, contact BluBiz Solutions for expert assistance in your digital transformation journey towards the right mobility solution for your business.