We are very excited to share the news about our brand-new ITIL compliant Network Operations Centre (NOC) offering enterprise-grade technical support service for our valued clients.
What does our NOC provide?
- From optical fibre to wireless to data centres to applications and managed mobility, our team is all set to support a range of technologies.
- Experienced engineers who are passionately aiming to provide 100% uptime for each client’s technology environment through proactive monitoring and resolution.
- Self-service network capacity information via our monitoring solution,if desired by our clients.
- Deeper visibility through our monitoring tools and reporting.
- Advanced event detection systems and SLA-specific responses to keep our clients’ environment operating.
Our Value Proposition:
- Flexibility to enable clients to scale up and focus on their core business.
- Greater cost certainty and budget friendly pricing.
- Expert service and advice from engineers who receive ongoing training.
We would like to thank our clients, vendors and partners who guided and supported us over the last 12 months in making this a reality.