Update from BluBizMarch 3, 2018
I am very excited to share the news about our brand-new ITIL compliant Network Operations Centre (NOC) offering enterprise-grade technical support service for our valued clients.
What does our NOC provide?
- From optical fibre to wireless to data centres to applications and managed mobility, our team is all set to support a range of technologies.
- Experienced engineers who are passionately aiming to provide 100% uptime for each client’s technology environment through proactive monitoring and resolution.
- Self-service network capacity information via our monitoring solution,if desired by our clients.
- Deeper visibility through our monitoring tools and reporting.
- Advanced event detection systems and SLA-specific responses to keep our clients’ environment operating.
Our Value Proposition:
- Flexibility to enable clients to scale up and focus on their core business.
- Greater cost certainty and budget friendly pricing.
- Expert service and advice from engineers who receive ongoing training.
I would like to thank our clients, vendors and partners who guided and supported us over the last 12 months in making this a reality.